We want you to love your skincare—but if something isn’t quite right, we’re here to help.
Returns
If you’re not satisfied with your purchase, you may return it within 30 days of the delivery date. Products must be unused or gently used (less than 25% used) and in their original packaging.
To start a return, please contact us. Once your return is approved, we’ll provide instructions for sending the item(s) back.
Refunds
Once we receive your return, please allow 5–7 business days for your refund to be processed. Refunds will be issued to your original payment method. Shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrived damaged, incomplete, or incorrect, please contact us within 7 days of receiving it. We’ll make it right—either with a replacement or full refund.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
Final sale items
Gift cards
Samples or promotional products
Exchanges
We do not currently offer direct exchanges. If you’d like a different product, please return your original item and place a new order.
International Returns
We currently do not offer return labels for international orders. International customers are responsible for return shipping costs and any customs or duties fees.